Vincent Bond & Co  l  Financial Solutions

0800 567 0056



About Us - Julia Simavi
Julia Simavi, Debt Consultant

• Award winning Debt Advisor
• Advanced diploma in customer service
• Passionate about helping people

Julia was short listed for the Credit Today ‘Debt Counsellor of the Year’ award. She received special commendation at the awards ceremony on May 17th 2007.

Julia holds a diploma and an advanced diploma in Customer Service from West London College. Her broad training and dedication has rewarded her with “Best Newcomer Award” ,“Best Customer Service Trainer of the Year” and “Top Training Consultant of the Year” (two years in a row). Julia has experience with training and developing new debt consultants and ensuring a swift response to any customer problems.

Julia is a Licensed Practitioner of Neuro-Linguistic Programming and also a certified Thought Field Therapist. She is passionate about helping people and enjoys helping people emotionally as well as helping them get their finances back on track.


Take a moment to look at Julias personal website:
Debt Help London

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Customer Service Rating by LivePerson

  CONTACT: Julia Simavi
If you would like to talk to Julia Simavi about your debt problems then please complete the form below:

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  POST CLIENT FEEDBACK
Please complete below to provide feedback on Julia Simavi:

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Feedback type:       General          Praise       Complaint *
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Please note that any complaint will be brought to the attention of the directors and swiftly responded to.

Please rate the following out of 10:
My communication skills and manner out of 10
My debt expertise and advice out of 10
My availability and speed of response out of 10
My overall performance out of 10
   
Please tell me what you think about my service, what I could do better or how we could improve?



  CLIENT FEEDBACK
Feedback from R Miller on 09 March 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
I was very concerned about joining a debt management program, but once I went through my options with Julia on the phone, I felt very confident that I had made the right decision and picked the best company to deal with! I was very impressed with Julia's service and look forward to being a successful client.



  CLIENT FEEDBACK
Feedback from Donna on 09 March 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Upon speaking to Julia, I felt an immediate sense of economic direction and a great sense of relief!

  CLIENT FEEDBACK
Feedback from mary power on 17 February 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
f.a.o julia simavi and team
many thanks for your hard work on our behalf.
we are now in control of our debt through an i.v.a and this could not of been done without your expertise and advice.you were so understanding and explained our options in laymans terms which was very reassuring at a time when we felt helpless.We cannot thank you enough and would recommmend you to anyone seeking financial advice.

  CLIENT FEEDBACK
Feedback from Derren Dolphin on 14 February 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Thank you so much for your expertise, effort and commitment in dealing with my personal circumstances.Your reassurance and approach was just what the doctor ordered. Since my IVA was accepted i now feel like i have control over my life again.
Thanks Julia.

  CLIENT FEEDBACK
Feedback from sean reade on 31 January 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
flawless service, that me and my wife found a huge help, at a time when we most needed it.

  CLIENT FEEDBACK
Feedback from Lynne Maclaren on 24 January 2010:

Ratings:
  Communication: 5 out of 10
  Debt Expertise: 5 out of 10
  Speed of Response: 5 out of 10
  Overall Performance: 5 out of 10
 
Personal Message:
I would like to say that since my IVA was accepted back on the 1st September 2009, I feel that my life is totally back on track. I all started on a bank holiday and I rang Vincent Bond and was startled that Julia was working and answerin calls. I immediately began to tell my story and felt so at ease that it was good to admit that I was in trouble and I needed someone to listen to me and help me.

I feel that I was one of the lucky one's as Julia answered my call and put plans in place to help me ease my financial situation.

I pay my creditors each month our agreed sum and I feel at ease. My only wish is that I had the courage to speak to Vincent Bond much much earlier. My life is worth living now!!!!

  CLIENT FEEDBACK
Feedback from Mario Carvalho on 24 January 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Julia has helped me with my problems from the start. She is always at hand to help me with any enquiries I have. She always keeps me updated with everything thats going on with my IVA. From the start she told me everything that was going to happen and reassured me that she was going to help me with every single problem that may occur.

  CLIENT FEEDBACK
Feedback from W Smith on 22 January 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Thanks again for all of your help. I feel like you went above and beyond to help me. It has been a pleasure dealing with your company and I am very grateful for all the help you have given me to get out of debt.

  CLIENT FEEDBACK
Feedback from J Taylor on 15 January 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Julia and I looked at all the solutions. We also talked at length about what I need to do to keep my finances under control. Vincent Bond is straight forward with what they can and can't do. Julia was knowledgeable and extremely helpful. With the debt management program and the budgeting I am able to pay ll of my bills and put money in savings.

  CLIENT FEEDBACK
Feedback from Andy Gray on 15 January 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Thank you for all of your commitment, your time and your efforts with me – you guys are lifesavers! Julia was very knowledgeable, extremely helpful and courteous. I wish I would have known about you sooner.

  CLIENT FEEDBACK
Feedback from Mr. Collins on 01 October 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Julia has been completely non-judgemental, which was very important to me. At that time I was feeling a lot of shame and hopelessness about my finances. Any criticism or judging of my behavior would've been devastating to me. I am now in my IVA and feel alive!


  CLIENT FEEDBACK
Feedback from E Booth on 27 September 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Thank you Julia. I can finally open the post and answer my telephone again without the fear of it being one of my creditors. Thank You.

  CLIENT FEEDBACK
Feedback from Julie on 23 September 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Live help service is so much easier than sitting on the phone. Especially while I'm at work! Great concept and Julia was very knowledgeable. She was very helpful and took care of my questions quickly! Thank you!

  CLIENT FEEDBACK
Feedback from J Dunning on 10 September 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Julia was very friendly & courteous, I could tell she knew her job and she treated me with the upmost respect. She repeated patiently if I didn't understand something. She was very helpful, but not at all pushy or overbearing. I feel I can call anytime and receive help if I need it. Thank you for your help.

  CLIENT FEEDBACK
Feedback from C Brown on 06 September 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 9 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Thank you so much for taking time to go through our finances and come up with a way to help us out. We have been drowning in this debt pool far too long.
Thanks for your encouragement. It's nice to know you are in my corner.

  CLIENT FEEDBACK
Feedback from Pauline on 10 August 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
I just want to take this opportunity to thank Julia for all of the hard work and effort she has put into helping me become debt free. It's been a long haul, but Julia has been there most of the way. She has been inspiring, helpful, very knowledgeable and a friend. You definitely have a fantastic employee, she is a caring person who always called me back and helped so much in so many ways. I appreciate her effort and hard work on my behalf.
I know that I couldn't have done it without her. Thank you.


  CLIENT FEEDBACK
Feedback from K Wilson on 04 July 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Please continue the fine job are doing. Before I spoke to Julia, I was sinking and drowning in my credit card debt. Now I can see the light at the end of the tunnel, and feel more confident that I will succeed in my financial future. Thank you

  CLIENT FEEDBACK
Feedback from A Allen on 17 June 2009:

Ratings:
  Communication: 9 out of 10
  Debt Expertise: 9 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 9 out of 10
 
Personal Message:
Vincent Bond has provided me with less stress in my life. I know my bills are paid on time and that will get all paid in a timely manner. I see the light at the end of the tunnel. I wish I had done this sooner. Thank you Julia for all your help!

  CLIENT FEEDBACK
Feedback from P Roberts on 14 June 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
It's just nice to know there's a place like Vincent Bond for people to go to as an alternative to bankruptcy, bad credit, ratings, collection agencies, etc. Julia answered all my questions that I had and was extremly helpful. She answered them in a quick manner in which I was very satified with Julia's help. Thanks for the help Julia.


  CLIENT FEEDBACK
Feedback from Mrs Fraser on 22 May 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Thank you for the taking the necessary amount of time and effort to help me understand the requirements and help me fully understand the process of getting started on the debt management program. Thanks for all your help and may god bless your work!


  CLIENT FEEDBACK
Feedback from L Thompson on 30 April 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Julia has been completely non-judgemental, which was very important to me. At that time I was feeling a lot of shame and hopelessness about my finances. Any criticism or judging of my behavior would've been devastating to me. Thank you for everything.

  CLIENT FEEDBACK
Feedback from Lucie on 09 April 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
I was so embarassed when I initially made contact with Vincent Bond but Julia put me at ease straight away and was totally sympathetic, understanding and yet completely professional! Thank you so much for helping me out of a really tough situation and I now feel i'm getting back on track even though i've only just started with you! You've been a lifesaver!

  CLIENT FEEDBACK
Feedback from Jenny on 21 March 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Julia was very patient with me on live chat. She also assessed my situation very well. It was a pleasure talking with her. Thank you

  CLIENT FEEDBACK
Feedback from Mark on 23 February 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
I would like to thank Vincent Bond for the help we so desperately needed months ago. I was fortunate enough to inherit enough to do a Full and Final IVA, but there is no doubt that without your help we would have had to declare bankruptcy a few months ago. Julia was unfailingly helpful and considerate, which I greatly appreciate.



  CLIENT FEEDBACK
Feedback from Mr. Roberts on 19 February 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Julia has given me hope and showed me I can get back on track and strive to get completely debt free.
Since I don't have any credit cards I don't have any reason to depend on my credit cards to see me through the month. If I don't have the money, I don't buy things. Thank you for helping and caring that I needed help and that you are there to help me. With your budget plan I can now make ends meet each month and not worry about not having enough money to pay all my bills and can start saving for the future. You are lifesavers!!!!!



  CLIENT FEEDBACK
Feedback from Susan on 10 February 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
I wanted to thank you for your kindness, professional manners, and just let you know people like you make a big difference in someone's life!


  CLIENT FEEDBACK
Feedback from Emma on 10 February 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
I was really scared about calling and embarrassed. However, Julia was warm and friendly and very understanding. It made it a pleasant experience. I like the fact that I didn't feel pushed into it, and she gave me lots of options on making things better. Thank you

  CLIENT FEEDBACK
Feedback from Mr. Arnold on 02 February 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
I worked with Julia and had a ton of questions. She was very helpful and patient with me. Answered EVERY question I had, and was very kind about it. Even when I felt it was a stupid question, she made me feel like it was ok. At the end she even gave me her mobile number so if I have any further questions I could call her directly. She was so patient and kind. Julia made this rough time for my family and I seem so much easier.

  CLIENT FEEDBACK
Feedback from Sharon Wright on 21 January 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Although I am just getting started, I feel that I have made the correct choice by going with Vincent Bond. Julia, Thank you so much for your time and efforts. Your generosity has given me MORE THAN HOPE.

  CLIENT FEEDBACK
Feedback from Naomi and Gary on 19 January 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
We love Vincent Bond! We were terrified that we would be struggling with our credit card debt for 30+ years, but thanks to Julia we have become more confident in our debt freedom and our overall financial situation. I love how I know on a certain day the month the money will be taken directly out of my account and on a certain day all of the credit card bills will be paid. It's a wonderful peace of mind. Thanks! Naomi and Gary



  CLIENT FEEDBACK
Feedback from Shaun on 08 January 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
I would like to thank you and your company for all the help you are and have given to help me manage and get out of debt. I wish you all a prosperous New Year. Be blessed. Again, thank you all so much.

  CLIENT FEEDBACK
Feedback from Shaun on 08 January 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
I would like to thank you and your company for all the help you are and have given to help me manage and get out of debt. I wish you all a prosperous New Year. Be blessed. Again, thank you all so much.

  CLIENT FEEDBACK
Feedback from Peter on 28 November 2008:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
I am pleased to hear that you have been assigned to helping me through this phase in my life. This brings me ease as you sound very re-assuring and like I mentioned when we spoke last night I like your mannerism as I found you most friendly. I look forward to your proposal to the next plan of action, and thanks again for initially getting in touch. Look forward to hearing from you. Thks, Peter

  CLIENT FEEDBACK
Feedback from Angela Marks on 23 November 2008:

Ratings:
  Communication: 9 out of 10
  Debt Expertise: 9 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 9 out of 10
 
Personal Message:
Julia was calm and compassionate. For me, that was what I needed at that time in order to make good decisions and have the confidence to move through this difficult financial situation. Her customer service skills are superior. Thank you!!!



  CLIENT FEEDBACK
Feedback from Melissa Johnson on 20 November 2008:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
It is finally over and what a relief. I can never, ever thank you enough for all the time, you devoted to me, all the caring you displayed and the professionalism as well. You are truly an asset to your company. What a relief when you are trying to dig out of debt, to have a positive attitude on the other end of the conversation.


  CLIENT FEEDBACK
Feedback from Kevin on 05 November 2008:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
I appreciated your empathy more than anything, its not always easy to speak to a complete stranger about personal things such as finance. Thank you

  CLIENT FEEDBACK
Feedback from Mrs. Lennon on 04 November 2008:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 9 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
My Husband and i are still in process of hopefully setting up our iva, but just wanted to say big THANK YOU for all your help so far julia. You have been so helpful nothing seems to much trouble for you.


  CLIENT FEEDBACK
Feedback from Sandra Ross on 03 November 2008:

Ratings:
  Communication: 9 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 9 out of 10
 
Personal Message:
Before I called Vincent Bond I felt stuck, confused and unsure of the way forward. I found Julia tremendously helpful. She has helped me find clarity through a very challenging time. Julia is never judgemental,she is a genuine and a very positive person. Thank you and God bless.

  CLIENT FEEDBACK
Feedback from Sue Daniel on 03 November 2008:

Ratings:
  Communication: 9 out of 10
  Debt Expertise: 9 out of 10
  Speed of Response: 8 out of 10
  Overall Performance: 9 out of 10
 
Personal Message:
Julia’s positive outlook, her broad view of possibilities and her encouragement to me to create options and act on them were key to my success in dealing with my debt problem.

Thank you.

  CLIENT FEEDBACK
Feedback from Mr and Mrs Hunt on 30 October 2008:

Ratings:
  Communication: 9 out of 10
  Debt Expertise: 9 out of 10
  Speed of Response: 8 out of 10
  Overall Performance: 9 out of 10
 
Personal Message:
Please extend our sincere thanks from my wife and me to the entire staff at Vincent Bond for all of your help over the past few weeks in guiding us through the process of our IVA. We have come a long way both personally and professionally since we first became clients. Thanks again and keep up the good work for the rest of the people out there who find themselves over their heads in debt.


  CLIENT FEEDBACK
Feedback from Peter Davis on 30 October 2008:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
I have been extremely pleased with your company since I first contacted Julia. Every phone conversation, email or live chat has been professional and informative. I have and will continue to recommend your company to colleagues, family and friends who may find themselves in the same financial situation I have had in the past. Thank you for helping me to regain financial freedom. I will always be in "debt" to Julia for all her help and kindness.


  CLIENT FEEDBACK
Feedback from Mara Dujic on 29 October 2008:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Julia was so helpful and very quick with her assesments of my situation. She is very polite and understanding. I would recommend that you speak with her. Thank you Julia for your time and advice.

  CLIENT FEEDBACK
Feedback from Susan Smith on 28 October 2008:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 9 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 9 out of 10
 
Personal Message:
I wanted to say a big thank you for all the help and support you have given me. I am very grateful to you as I am beginning to enjoy my life again. I appreciate every minute of your time and commitment to helping me to sort out my financial situation. Sue



  CLIENT FEEDBACK
Feedback from Barry Downham on 26 October 2008:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
On the phone i found the way you listened without judgeing gave me hope of light at the end of a dark tunnel .

  CLIENT FEEDBACK
Feedback from Ruth and David on 25 October 2008:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
David and I have successfully entered into an IVA and whilst the next 5 years are going to be tough we see a huge light at the end of the tunnel. Julia was superb and so empathetic and understanding. Even though we were terribly embarrassed at first she made us feel as if we'd got lots of support and she was superb. We can't thank you enough.
Kind Regards, Ruth.


  CLIENT FEEDBACK
Feedback from Robert Macey on 25 October 2008:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 9 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 9 out of 10
 
Personal Message:
Julia gave me light at the end of the tunnel when I thought my only option was bankruptcy. As a result, I have managed to hold onto my job, avoid the stigma involved with bankruptcy and legitimately sort out my finances. Many thanks for all your help.


  CLIENT FEEDBACK
Feedback from Michelle Cox on 24 October 2008:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: