Vincent Bond & Co  l  Financial Solutions

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About Us - Karrie Coumbe
Karrie Coumbe, Admin Support Officer

• 16yrs working in the financial services industry
• High attention to detail
• Understanding and caring approach

Karrie worked for one of the biggest building societies in the UK as a mortgage underwriter. Her attention to detail and high level of customer service allowed her to generate accurate proposals quickly with a very high success rate. In addition her ability to liaise with clients, keeping them informed and advised of the documents required, ensured a consistently high level of customer satisfaction.

Personal Statement:
“At the present time circumstances are changing and people are finding it harder to manage on a day to day basis. It is very easy for people to live off credit until one day they realise they are unable to meet their creditor’s demands. I want to be there to help people in this situation, without them feeling embarrassed. There is a solution that will make you feel better about your finances, and we can provide it.”

FEEDBACK
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CONTACT
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  CONTACT: Karrie Coumbe
If you would like to talk to Karrie Coumbe about your debt problems then please complete the form below:

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  POST CLIENT FEEDBACK
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Please note that any complaint will be brought to the attention of the directors and swiftly responded to.

Please rate the following out of 10:
My communication skills and manner out of 10
My debt expertise and advice out of 10
My availability and speed of response out of 10
My overall performance out of 10
   
Please tell me what you think about my service, what I could do better or how we could improve?



  CLIENT FEEDBACK
Feedback from Karen P on 23 June 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Karrie has been superb so far in assisting us with a DMP. We're not quite there yet in getting this in place, but all the signs are good. Karrie's prompt and efficient manner has been excellent. I would thoroughly recommend Vincent Bond if you are thinking of going down this road. It can be daunting but Vincent Bond are true professionals and know what they are doing. We originally spoke to Keith who was very helpful indeed. The good thing about VB is they work for you and what you can afford.

  CLIENT FEEDBACK
Feedback from Mike greenall on 30 March 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Hi Karrie

Just want to thank you for all your help and advice and prompt responses,knowing you were there to help was grest to know and i cant speak highly enough of you and vincent bond & co.
my iva had been accepted now and i feel so much better and its all down to your help.

Cant thank you enough Karrie,your a star

Regards
Mike


  CLIENT FEEDBACK
Feedback from carl on 24 February 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Thank you so much for your time and understanding, while dealing with our problem.
hopefully now we can see some light at the end of the tunnel. well done to you and indra 10/10 for both of you.

carl

  CLIENT FEEDBACK
Feedback from carl on 24 February 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Thank you so much for your time and understanding, while dealing with our problem.
hopefully now we can see some light at the end of the tunnel. well done to you and indra 10/10 for both of you.

carl

  CLIENT FEEDBACK
Feedback from Liz Berry on 01 February 2010:

Ratings:
  Communication: 5 out of 10
  Debt Expertise: 5 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 5 out of 10
 
Personal Message:
Karrie quickly actioned response to emails sent

  CLIENT FEEDBACK
Feedback from Fiona Walker on 22 January 2010:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Karrie Coumbe,
Has been professional,very friendly and very committed to helping me with my managed loan. I would have no hesitation in recommending your services. Thank you in lifting the black cloud your a star . Fiona

  CLIENT FEEDBACK
Feedback from Malcolm Riley on 30 December 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:


  CLIENT FEEDBACK
Feedback from Jonathan Mitchell on 23 December 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Karrie has been nothing but totally professional, helpful, friendly, understanding and patient with me during the whole IVA process.

I cannot praise or thank Karrie enough for the help she has given me.

  CLIENT FEEDBACK
Feedback from Kirsti Ford on 09 November 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Karrie has always been really helpfull with any questions or query's we have had.

  CLIENT FEEDBACK
Feedback from Rob Pattenden on 23 September 2009:

Ratings:
  Communication: 10 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Karrie was a real pleasure to deal with and worked hard on my case, really efficient and fast communication, and always friendly too. Many thanks!

  CLIENT FEEDBACK
Feedback from Melissa on 03 September 2009:

Ratings:
  Communication: 9 out of 10
  Debt Expertise: 9 out of 10
  Speed of Response: 9 out of 10
  Overall Performance: 9 out of 10
 
Personal Message:
Thank you for all your help, you've been amazing! I will recommend you to anyone else in the same situation!


 

 
 
 
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Client Feedback
Roy Crompton Feedback:
Thankyou so much for the chat yesterday, you really put my mind at ease. It was so refresh ... more
27 July 2010
Indra Weight Indra Weight
Debt Advisor,
was rated:

John Crallin Feedback:
Thank you so much for all you help and support, thanks to you my IVA has been accepted and ... more
25 July 2010
Keith White Keith White
Debt Advisor,
was rated:

Ian Wright Feedback:
Excellent very supportive will follow advice and be back in contact in near future ... more
22 July 2010
Viki Warbrooke Viki Warbrooke
Debt Advisor,
was rated:

steve hunt Feedback:
do not think louise could improve on the help she has given me , nor the time and speed as ... more
22 July 2010
Louise Black
Debt Advisor,
was rated:

John Humphries Feedback:
Tracey, you cannot do anything better than you you do now. Fantastic person to deal with, ... more
21 July 2010
Tracey Best
Debt Advisor,
was rated:

John White Feedback:
It's just nice to know there's a place like Vincent Bond for people to go to as an alterna ... more
20 July 2010
Julia Simavi Julia Simavi
Debt Advisor,
was rated:

steve hunt Feedback:
the service i have had has been great and helped me a lot. this is the first time i have b ... more
17 July 2010
Louise Black
Debt Advisor,
was rated:

Elaine Smith Feedback:
It's such an embarrasing subject and being so young and in debt I wondered what would they ... more
17 July 2010
Julia Simavi Julia Simavi
Debt Advisor,
was rated:

Darren Feedback:
Keith was professional from the first moment we spoke. He understood the circumstances I w ... more
14 July 2010
Keith White Keith White
Debt Advisor,
was rated:

D Cunningham Feedback:
After being with another organization and seeing how they treated me like a number, it is ... more
11 July 2010
Julia Simavi Julia Simavi
Debt Advisor,
was rated:

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