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Tracey Best, Admin Support Officer
• 10 yrs experience in customer service
• 7 yrs working in the financial services industry
• Hard working and organised
Tracey started work in the travel and tourism industry, developing core communication skills which enabled her to provide a very high level of customer service. She then moved into the financial services industry working as a case manager for subprime mortgage lenders, specialising in mortgages for people who found themselves in financial hardship. Her organised approach and good attention to detail allow her to prepare cases thoroughly, ensuring the process is as smooth as possible and ultimately successful.
Personal Statement:
It is so easy to obtain unsecured credit these days that it is not surprising that many people are having trouble with creditors and falling into increasing amounts of debt. People need to remember that they are not alone and that we are here to help them sort out their financial problems. I want to help people to take control of their debt and make them feel positive about the future and not embarrassed about the past.
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FEEDBACK
Click here to view
feedback for Tracey Best
CONTACT
Click here contact Tracey Best
SUBMIT FEEDBACK
Click here to submit
feedback for Tracey Best
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Feedback
from John Humphries
on
21 July 2010:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
Tracey, you cannot do anything better than you you do now. Fantastic person to deal with, understanding and very helpfull.
Everytime I contact you get back to me within a very short period of time, no matter how many issues I have on the go at once.
I will be commisioning Vincent Bond on my case from 02nd August and I look forward to working with you and Andy, (who also posesses all of the qualities you posess), during this very traumatic and trepidatious period in my life.
Man thanks
John Humphries
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Feedback
from Jackie Cureton
on
08 May 2010:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
I would like to thank Tracey for all her help, patience and comfort that she has given me. Although I know I have created my own financial problems, with overspending and my partner finishing work; it has been a great help to know someone can give help. Tracey has been very professional, caring and supportive; to which I am very grateful.
Tahnk you
Jackie Cureton
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Feedback
from anthony perry
on
28 February 2010:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
I was so grateful that i had someone as professional and as helpful as Tracey working on my behalf at a very traumatic time. highly recommended.
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Feedback
from Dave East
on
02 November 2009:
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Ratings: |
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Communication:
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9
out of 10 |
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Debt Expertise:
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7
out of 10 |
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Speed of Response:
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5
out of 10 |
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Overall Performance:
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8
out of 10 |
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Personal Message:
Tracey has worked with me on my debt problem along with Keith White and the communication between both myself and Tracey and Keith have been perfect. At no time was i pressured into anything and Keith originally discussed all plans that may work for me. He also empathized with my situation and needs.
Tracey has always been quick to respond with answers and has kept both myself and Keith involved throughout. Ive only just started on the path to sorting my debts and both Keith and Tracey have takes SO MUCH weight off my mind! I'm able to sleep at night!
Thank you so much for honest and concise help!
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Feedback
from Jamie Mckenna
on
02 November 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
Tracey is always on hand to answer any questions or queries regarding our dmp,she has really helped us get ourselves back on track and eased out financial worries and concerns.
Thanks for everything.
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Feedback
from John Broadley
on
21 October 2009:
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Ratings: |
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Communication:
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9
out of 10 |
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Debt Expertise:
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8
out of 10 |
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Speed of Response:
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9
out of 10 |
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Overall Performance:
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9
out of 10 |
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Personal Message:
Although I did not take up the plan proposed for me by Tracey Best, I found her professional with very good customers skills. I was kept up to date at all times either by phone on e-mail and was in general pleased with her effort on my behalf.
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Feedback
from Marc Teiman
on
22 July 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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7
out of 10 |
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Speed of Response:
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9
out of 10 |
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Overall Performance:
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9
out of 10 |
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Personal Message:
I have dealt with Tracey for the past month or so now and have had my enquiries by post and email asnwered prmoptly. In cases where tracey cannot answer she has always referred the query to someone else within VB who have helped promptly.
Impressive care and courtesy.
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Vincent Bond on the BBC more |
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Vincent Bond on the BBC more |
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Thankyou so much for the chat yesterday, you really put my mind at ease. It was so refresh ... more
27 July 2010
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Thank you so much for all you help and support, thanks to you my IVA has been accepted and ... more
25 July 2010
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Excellent very supportive will follow advice and be back in contact in near future ... more
22 July 2010
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do not think louise could improve on the help she has given me , nor the time and speed as ... more
22 July 2010
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Tracey, you cannot do anything better than you you do now. Fantastic person to deal with, ... more
21 July 2010
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It's just nice to know there's a place like Vincent Bond for people to go to as an alterna ... more
20 July 2010
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the service i have had has been great and helped me a lot. this is the first time i have b ... more
17 July 2010
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It's such an embarrasing subject and being so young and in debt I wondered what would they ... more
17 July 2010
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Keith was professional from the first moment we spoke. He understood the circumstances I w ... more
14 July 2010
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After being with another organization and seeing how they treated me like a number, it is ... more
11 July 2010
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