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Viki Warbrooke, Debt Consultant
• Experience of beating debt problems.
• Dedicated to helping people in debt.
• Over 20 years experience in customer service.
With a background in banking and in small-business operation (managed her own restaurant for almost 9 years),
Viki brings understanding and experience of debt related matters.
She is also involved in giving advice and support on the debt-help website IVA.co.uk.
Personal statement from Viki:
'With personal experience of the effects of debt, I am acutely aware of people's needs regarding solutions to their debt problems. No one should feel alone and feel that they are being judged. I am dedicated to dealing with their debt problems in the best possible way.'
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FEEDBACK
Click here to view
feedback for Viki Warbrooke
CONTACT
Click here contact Viki Warbrooke
SUBMIT FEEDBACK
Click here to submit
feedback for Viki Warbrooke
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Feedback
from Ian Wright
on
22 July 2010:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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7
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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8
out of 10 |
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Personal Message:
Excellent very supportive will follow advice and be back in contact in near future
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Feedback
from David Robinson
on
30 June 2010:
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Ratings: |
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Communication:
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9
out of 10 |
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Debt Expertise:
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9
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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9
out of 10 |
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Personal Message:
Not sure which way to turn until I spoke with Viki she was very reassuring and helpful. Viki put my mind at ease and able to deal with my bankruptcy much easier
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Feedback
from Michelle Matthews
on
29 January 2010:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
I do not normally go out of my way to provide feedback on services provided, however I want to say how different my conversation was with you Viki (in comparison to the other calls I received from various companies). I initially made enquiries over a week ago, and must say its a pleasure to have someone give me precise advise, and with no sales pressure. I have been 'hounded' by a couple of companies. Thank you very much Vicki. If I have any further queries I do hope I can contact you. I want to be totally informed before I make any firm decisions. Thank you again. Michelle Matthews.
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Feedback
from Laura Mutter
on
29 January 2010:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
I can't fault the service & support that you Viki gave me, after spending years struggling with an IVA, I finally sought yout help, and 6 months later I have just recieved my Bankruptcy Discharge Certificate! It's all over and done with, thank goodness, and I won't hesitate to recommending you to others (in fact I already have!)
Thanks again
Laura
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Feedback
from Sam Spray
on
05 January 2010:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
Thank you Viki for all of your help and support you have kindly given me. I can finally make a fresh start to 2010 which I have been waiting for a long time. Happy New Year!
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Feedback
from Eric Reddish
on
16 November 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
Thanks Viki.
You helped me to find my way through the maze of bankruptcy, and certainly eased the strain of completing all the forms.
Its very reassuring to know that in those dark days pre court there is a warm friendly confident voice on the other end of a phone line
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Feedback
from Derrick Saunders
on
28 October 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
Thanks Viki, you really did put my mind at ease at what was the end of a very trying week.
You made me feel far more confident about my chosen route after speaking to you for just a short while.
Solid Gold...
Thank you very much.
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Feedback
from Natalie Donoghue
on
09 September 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
I can't thank you enough Viki for all your help, support and most important your understanding without making me feel judged. You were there whenever I needed help and you answered my many many questions with such confidence and knowledge, and made me feel confident and positive about the whole situation and in the middle of all this you had a baby! and it didn't affect your service whatsoever. You are one in a million and deserve far more than a ten out of ten. Thanks for making me see that the future can be bright and helping take the huge burden off my shoulders. I would certainly recommend you to everyone I know. Thank you again. Natalie
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Feedback
from Maria Paynter
on
15 July 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
Hi Vicki,it is a pity i can only give you 10 out of 10..because i would give you more..You made things really easy for me and my husband.I would just like to say a VERY BIG THANKYOU FOR ALL YOUR HELP.. YOU WERE BRILLIANT....************************************
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Feedback
from Trevor Paynter
on
10 July 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
hi Vicki,your service is already excellent.There is no need to change anything...Thanks for all the help you gave to us....
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Feedback
from Steven Osman
on
15 June 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
Viki is one of the nicest people i think i will ever mee. The advice she gave me was allways spot on, if it wasn't for Viki i would be in turmoil. Viki can't do enough for you. If your in debt or in need of advice Viki is the lady to speak to.
From my Heart and my wifes Heart we would both like to say a MASSIVE THANK YOU FOR EVERYTHING
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Feedback
from gweneth mccormick
on
06 June 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
viki thankyou for all the help you have given me i would not have got though it but for you knowing that you were just a phone call away if i was worried about anything you are a credit to the firm i can now look forward to the future thankyou thankyou viki gweneth x
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Feedback
from phillmcgill
on
29 May 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
You have kept our needs in focus and have been up to speed on our situation and thankfully been able to tell me about details I had previously given you over the phone without any need for me to go over things again.All of this means you are on top of the situation.You do what you say you are going to do, and we feel very comfortable in our dealings with you.Professionalism.
Thank you Viki.
best Phill
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Feedback
from shaun and jan dixon
on
26 May 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
We would both like to thank you from the bottom of our hearts for the time you spent with us on the phone today after dealing with so many patronising people from various financial institutions who are basically not bothered it was a real pleasure to talk to someone with an ounce of compasion for what you are actually going through.you know we both smiled today for the first time in a long time you have shjown us there is light at the end of the tunnel you are a credit to yourself and the company you work for thank you once again from us both take care and we will speak to you soon.
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Feedback
from Rob & Josee Cain
on
11 March 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
First a complaint, there should have been more than Ten stars to rate Viki's service. Apart from her knowledge and assistance it was being dealt with by someone with real empathy and care. If yours was a product we could buy twice we would.
Thank you so much.
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Feedback
from Jan Ashton
on
12 February 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
I cannot thank you enough for all the help and advice. My e-mails and telephone questions have been numerous but you answered them all quickly, efficiently and in a non-judgemental manner. I felt totally confident after my first discussion with you and will definitely let anyone else, unfortunate enough to be in my position, know about you. Thankyou very much, you made a bad time easier.
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Feedback
from Richard Hiorns
on
06 January 2009:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
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Feedback
from Liz
on
08 December 2008:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
I just want to say a huge thankyou to Vicky (and Andy) for their invaluable advice. I expected anyone I spoke to would also be judgmental and I would end up feeling like a failure, Vicky proved to be the complete opposite, she left me feeling confident about the future and that I had a friendly ear ready to listen to me. Thank you.
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Feedback
from sharon tomlinson
on
27 November 2008:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
Viki spoke with great empathy and put me totally at ease. She turned what i thought was a totally tragic situation into one that had some light at the end of the tunnel. Thanks Viki.
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Feedback
from Andrew Mellor
on
23 November 2008:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
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Feedback
from jill.langley
on
09 November 2008:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
Within 10 minutes Viki rang me.. She gave me great advice and was very very sympathetic, I am feeling such a failure for getting my finances into such a muddle, but she gave me hope and will be calling me in a few days to see if her advice as helped. If not i DON'T THINK I WILL BE ALONE SURE SHE WILL ASSIST ME WITH MY PROBLEM.
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Feedback
from Tracey Long
on
07 November 2008:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
The service I received from Viki was both competent and professional with a sympathetic view applied at all times
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Feedback
from Jonathan Gates
on
06 November 2008:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
I can't thank you enough. You helped me through a really rough patch and I can now see a future without debt (in 5 years!). You were always on the end of the phone or if not then one of your colleagues helped. No query was left undealt with. I was not made to feel that I was on my own and the support meant a great deal.
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Feedback
from curtis young
on
03 November 2008:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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10
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
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Feedback
from Francesca Bryant
on
20 October 2008:
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Ratings: |
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Communication:
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10
out of 10 |
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Debt Expertise:
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8
out of 10 |
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Speed of Response:
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10
out of 10 |
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Overall Performance:
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10
out of 10 |
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Personal Message:
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Vincent Bond on the BBC more |
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Vincent Bond on the BBC more |
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Thankyou so much for the chat yesterday, you really put my mind at ease. It was so refresh ... more
27 July 2010
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Thank you so much for all you help and support, thanks to you my IVA has been accepted and ... more
25 July 2010
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Excellent very supportive will follow advice and be back in contact in near future ... more
22 July 2010
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do not think louise could improve on the help she has given me , nor the time and speed as ... more
22 July 2010
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Tracey, you cannot do anything better than you you do now. Fantastic person to deal with, ... more
21 July 2010
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It's just nice to know there's a place like Vincent Bond for people to go to as an alterna ... more
20 July 2010
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the service i have had has been great and helped me a lot. this is the first time i have b ... more
17 July 2010
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It's such an embarrasing subject and being so young and in debt I wondered what would they ... more
17 July 2010
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Keith was professional from the first moment we spoke. He understood the circumstances I w ... more
14 July 2010
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After being with another organization and seeing how they treated me like a number, it is ... more
11 July 2010
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View more feedback
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