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We are proud members of DEMSA whose code of conduct is approved by the Office of Fair Trading

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Data Security:

Vincent Bond ensures that your privacy is protected at all times. From the initial data collected through our website and the additional information you may provide when speaking to us, to the files and documents you may later send to us; all personnel at Vincent Bond are bound to keeping personal information confidential and only authorised staff have access to such data. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Information we collect from you:

We monitor IP addresses of the people who visit our site; this is to help with statistical analysis. No personal details are obtained in this process and your identity is not revealed in any way. We use cookies online to identify which of our website pages you are using – this helps us to improve the site and give you a abetter experience. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Initially we collect basic information online to better focus the initial advice we give. Upon contact with you we may enquire about further information that will help fine tune this advice and enable you to further understand the options available. If you choose to use Vincent Bond’s services we will request supporting documentation specifically relevant to the solution you have chosen. The only data requested is that which is required for Vincent Bond to provide the service you have requested

How we use your information:

The information we collect is only used for the purposes of the enquiry that you have made to us. It is used to understand your situation so that we can best advise you on your options and then to process any application you may subsequently request. We may use this information to better improve our products and services and from time to time we may also use your information to contact you for market research purposes. This information is never used for any other purpose than that which you have requested initially or perhaps at a later date. If you no longer wish to receive information from Vincent Bond then contact us on info@vincentbond.com and we will remove your details from our files.

Accuracy of information:

Vincent Bond will keep the collected data securely once submitted, but is not responsible for keeping this information updated. Where your situation changes and you feel that the data held is no longer accurate and you are using or intend to use the services of Vincent Bond, it is your responsibility to inform Vincent Bond accordingly.

Third Party referral:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. Vincent Bond Ltd is not involved in market research for third parties, nor do we pass information to third parties for their market research.

It is important that you are aware of the following when taking on any debt solution with Vincent Bond & Co: All possible solutions should be considered to ensure you make an informed choice. Fees will be charged if a solution is taken. For further information on fees, please see the FAQ section of the different solutions available. Stopping payments to your creditors may place you into further arrears. It is likely that your ability to get credit will be affected. In compliance with the Consumer Credit Act you have a 14 day cooling off period in which to cancel your plan. Calls to our free phone number may be charged from mobiles and other networks.